|
Why Choose Excalibur to host your website and e-mail systems? Our reliability cannot be beaten! Examine the facts!
State of the art hosting equipment.
We use only Intel certified server equipment for our hosting computers. All servers have built in redundant memory, processors, hard drives, and power supplies to protect against hardware failure. We also keep spare server parts on hand and ready to be implemented immediately should we experience any type of hardware failure.
Nightly backups of data.
Your website and e-mail boxes will be backed up every night onto tape. Should you have any problems or need emergency recovery, we are ready to assist you!
Advanced Mail Protection.
Our e-mail servers are protected with advanced SPAM and virus scanning to help keep your mailbox clean and your company safe. We have over 12 levels of SPAM and virus protection in place that all incoming mail must pass through to reach you. Even outgoing mail is virus scanned to help ensure you do not pass viruses to your customers and contacts. Our servers are updated every hour to ensure that new viruses are detected and eliminated!
Disaster Plan:
All of our equipment has an unused duplicate system in our office ready for deployment. Even if a system should totally fail, we have a hot spare ready for use! Our staff is trained in disaster management and is ready for emergencies! This ensures that our systems and your sites stay up!
Customer Support:
Need help? Our staff answers our phone and is ready to assist you should you have difficulties. They are highly trained so you will not be bounced from department to department while your frustration grows. We get your questions answered fast! As always, on-site service is available at our standard rates. 24-hour emergency support ensures that we are always ready to help.
Facility Capabilities:
- Long-run battery backup on all equipment.
- Natural-gas powered backup generators.
- Dual gigabit fiber-optic backbone to two Tier 1 providers.
- Climate controlled environment.
- 24-hour security, moisture, fire and power monitoring,
- Novec 25 Fire Suppression System.
|