This section contains manuals and documents that are helpful when using the various systems and tools we have available to our clients. Please download and read through these documents for a better understanding of how our systems function. As always, if you would like additional support from a live person, one of our staff members will be glad to provide additional assistance.

If your website/email has recently been moved and you need help configuring your email client for the new system, please read our email setup guide

All clients of Excalibur Technology are provided a login to Avalon, our advanced on-line account management system. To access all of your account history including invoices, quotes, service history, and much more click My Account at the top of any Excalibur web page and use the login information provided to you by your Technology Consultant. For help with this system, please download this manual:

My Account Login System Instructions

All clients hosting their e-mail with Excalibur Technology can check their e-mail from any modern web browser using our Webmail interface. For directions on using this system, please download this manual:

  Webmail Instructions (IMail)
  Webmail Instructions (SmarterMail)

Excalibur Technology has deployed an advanced virus and SPAM protection system to help protect our clients from dangerous e-mail content. There is some user interaction required for this system. Please download this document for settings and information:

  SPAM & Virus Protection System Instructions

Excalibur Technology offers secure and offsite Internet Backup service to our clients. Our quick start guide can be found here:

  NetSafe Internet Backup System Instructions

Email Client Setup / Configuration Documents

 For Entourage 2008, Outlook 2007, Outlook 2003, Outlook Express and Windows Live Mail